Alphy Thomas | Modified: 2020-05-07T12:49:05+00:00 | Outlook, Tips|
Even by keeping OS X updated to the latest version all the time does not guarantee you will not face a problem with the work of Mail.app. The initial symptom of the Mail crash is the spinner. It always identifies a waiting time, which makes many users go mad. Check whether Mail is retrieving a large message or a message with large attachments.
“Help! I am using Mac Outlook 2016 and an outgoing message is stuck in its Outbox. After that, I am unable to send any other email message even, I am not receiving new emails. This is something I have never seen before and suspect might be unique for the Mac Outlook. Regardless, I have checked the most widely recognized reason, that the email is so large due to attachment and graphics. However, this is not the case here and it is not displaying the yellow exclamation mark or any error message. Is there any place in Mac Outlook where it may hold the error information about outlook 2016 for mac not sending or receiving emails?”
Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .
Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails
There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.
#1. Outlook for Mac is in Offline Mode Resolution
If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.
- Click on Outlook tab and verify that Work Offline option is unchecked
#2. Items from the Exchange Account Saved in Outlook cache.
If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.
Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:
Important: Below guidelines will delete all the information that is not synchronized with Exchange server, including the contacts’ mail certificate. Removing cache replace the contents of a folder with the latest data items from MS Exchange server. Thus, before deleting the cache, make sure that your Mac Outlook data is backed up.
- Verify that your PC is connected to Exchange Server
- Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
- Now, from the General tab, hit Empty Cache button
- After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server
Also Read:How to Troubleshoot Out For Mac Not Downloading Attachments?
#3. Outlook is Not Linked With Server Running Exchange Server
Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:
- In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
- Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
- If you are connected to the account successfully before then, just try to connect with it from any other
- Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator
Also Read:How to Troubleshoot Mac Outlook not Syncing With Exchange Server?
#4. POP and IMAP Accounts Requires Authentication
POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.
Resolution: Few email services require the authentication for SMTP server. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.
- Go to the Tools tab and click on Accounts
- Now, in the left pane of Accounts wizard, choose the account
- In the Outgoing Server section, click on More Options
- Next, in the pop-up menu, choose the type of authentication and enter the credentials
Also Read:How to Archive Emails in Mac Outlook 2016, 2011?
#5. The ISP or Network Firewall Blocks Connections to SMTP Server
Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.
- In case, if you already have the address of an alternate SMTP server then, enter it in the account
- Click on the Tools tab and select Accounts
- Now, in the left-side of Accounts wizard, choose the account
- In Outgoing Server box, enter server name or address
Important: If you are using a laptop in different locations then, the SMTP server that you are using in one location may not work in the other locations. Every Internet connection you use might have a firewall with its personal restrictions.
#6: Account Settings or Credentials are Incorrect
Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.
- Click on the Tools tab and select Accounts option
- In left pane of Accounts box, select the account
- Eventually, verify that you have entered the right username, password, and email address
- If still, your account does not work properly then, contact your email service provider for more details about
- how to configure the account in Mac Outlook application. It is also possible that your account may need some special settings like SSL (Secure Socket Layer) for connecting or you have been override the default port.
Also Read:How to Rebuild Mac Outlook 2016 Database?
Conclusion
If your Outlook for Mac not sending or receiving emails then, some solutions have been discussed in this article to resolve this issue. Well, most of the email difficulties users came across becomes related to the wrong or expired password, incorrect connection settings or due to a misbehaving email application. If no solution works for you then, try to remove your email account from the local machine completely. After that, re-add it and if you are using the Exchange or IMAP account, you will not lose your emails after doing that.
Frequently Asked Questions
Why am I unable to send emails in Outlook for Mac?It is because there might be a communication problem between Mac Outlook and outgoing mail server. This is the reason your emails get stuck in Outbox and Outlook is not able to connect with the mail server to send it.
I can receive email but not able to send any message, Why?The most likely possible reason behind this is incorrect SMTP authentication setting. The server will reject the email with a relay denied. And, this generally means that your SMTP authentication is disabled. So, to deal with this issue it is advised to turn on SMTP authentication.
How to fix Outlook for Mac is 1. Make sure that Mac Outlook is online
2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication
How to delete cache items from Exchange Server folder?2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication
1. First of all, make sure that your PC is connected to MS Exchange Server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After followingabove steps , Mac Outlook will automatically begin downloading the data items from the Exchange server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After following
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Even by keeping OS X updated to the latest version all the time does not guarantee you will not face a problem with the work of Mail.app. The initial symptom of the Mail crash is the spinner. It always identifies a waiting time, which makes many users go mad. Issues like loading an unusual e-mail and other specific actions may also identify the problem in this application’s work. In some cases, it is impossible to resolve the problem directly within the program itself.
Mac miller the mourning after download free. This article moves from the hardest solutions to the easiest for you to compare and see the difference. If you are an advanced Mac user, you may find it okay to remove Mail.app’s “envelope” index to overcome the described problems.
Perhaps, it is a malformed message, which makes the application fail. In many cases, simply choosing the faulty e-mail may lead to a crash. One of the checked measures to fix that bug is to quit Mail (Force Quit often helps). Pick the Terminal app to type the given command the way it appears:
cd ~/Library/Mail/V2/MailData Mac miller circles deluxe edition download torrent.
rm -rf Envelope Index*
rm -rf ExternalUpdates.storedata*
After that, relaunch the Mail application to see a dialog box. Rebuilding the “envelope” index frequently assists in solving the issues with the Mail performance.
Barely, this advanced option does not improve the situation. Do not worry – there is one more thing advanced Mac owners should implement! First, quit mail and remove the locally saved messages. Do it by eliminating the IMAP folders. You can find them in ~/Library/Mail/V2, and reboot Mail. The app will download the content in those accounts. Next, delete and restore the target accounts. Finally, in order to get rid of the IMAP folders and Downloads, enter the following line:
cd ~/Library/Mail/V2
rm -rf IMAP*
Basic Recipes to Try If Mac OS X Mail Keeps Crashing
A spinning wheel is the first indicator of the problem, but it may get worse. Trying to relaunch the Mail app usually moves the user back to where he or she left off, showing up the crashed e-mail. Before you even try to choose something, the situation will repeat. It looks like a vicious circle.
Before moving to the advanced measures or asking for help, try to rebuild the application. It is a three-step quick solution, so start with this one:
1. Go to the target application
2. Choose Mailbox.
3. Find the Rebuild option.
It often works after updating to macOS Sierra or High Sierra.
There is one more method to implement before going into details.
Push the Shift button and keep holding while opening the Mail application. It usually makes the software launch without showing the damaged message.
Second, the user has to place the horizontal divider in the app’s window to let his or her no longer view the zone where the messages are displayed. It is possible to make a choice in the left-hand column. Make sure just the listing of email titles are presented.
At last, click on the email that was enabled at the moment of the crash. Choose to remove it. If the erased message was the core problem, the app should recover.
Mac Mail Will Not Download Messages
Now, have a look at the ways to solve problems with Mail on different versions of Mac operating system.
One more thing to think about is changing the content of Address Book as it might be the cause of the problem too. Just open the contacts and involve tiny changes into the entries. For instance, a user may add or delete space characters in the Address Book window. The database will allow the refresh, and I may help to revive the Mail app. If you need to rebuild the Book, pick “All Contacts” and “Address Book Archive” to store all contacts elsewhere. This way, you will not lose any important information.
After the backup process, escape the Book. Move to the /username/Library/Application Support/Address Book/ folder. Replace the folder’s items to the Desktop. Launch the Address Book once more.
The first scenario would be El Capitan as these steps work on all versions of Mac OS X. So, the Mail app fails at the beginning. Have you tried to handle this situation by managing your accounts and forcing them to switch on one-by-one rather than having all personal accounts launch at one time? You should probably do that to see if it helps!
On El Capital, consider taking the steps offered below:
1) Switch on Wi-Fi. Do it before opening the application. Make sure your Apple computer is not connected to the Internet. It will prevent Mail from downloading various messages while starting.
2) Start your Mail app.
3) After it opens, move to Mail -> Preferences. You will need Accounts over there.
4) Pick every personal Mail account and deactivate it one-by-one with the help of checkbox. Every account has one next to it. Simply remove the ticks.
5) Quite the application.
6) Restart Mail. Connect to the wireless network again.
7) Activate every personal account in its turn. Every separate account should be given some time to download the emails before activating the next one on the line.
Extensions may also slow down the work of Mail. Perhaps, it is worth disabling some of the third-party extensions, especially those dealing with VPN and DNS, and watch the application working speedily again. It often helps. Once you remove the useless extensions, make sure to reboot Mail. It is important to identify the failing extension first by activating and deactivating each one-by-one. Sometimes, contacting the developer may help to solve the issue.
Another deal may be a particular user account. To revive it, consider doing the following:
https://oleqjx.weebly.com/blog/download-lightroom-cc-crack-for-mac. Launch the Mail Preferences menu. Choose the account on the Accounts Tab. Pick Advanced.
Mind the displayed list. There you will notice the ‘Automatically detect and maintain account settings’
Make sure it does not have a tick in it. Escape in order to restart the app. After activating it again, exit and relaunch the application once more.
The last thing to fix is an iCloud account in case a Mac owner prefers this one to send and receive e-mail messages. In case the system refuses to deliver your messages with the help of iCloud, several simple steps may solve the issue.
1. Launch System Preferences -> iCloud. Remove the tick from the box behind Mail.
2. After the process is over, switch on Mail in the same way. Then, quit the System Preferences menu.
3. Open Mail along with the Accounts tab in Preferences. Select iCloud.
4. Pick the ‘Outgoing Mail Server’ tab
5. Quit the menu. Start the Mail app again
When Mail Keeps Crashing after Sierra Update: Effective Troubleshoot
Once you install the latest version of macOS Sierra or High Sierra, the problems with mail may occur. It does not mean there is something wrong with this version of OS. Often, a re-launch is enough to prevent Mail from getting stuck. To make the procedure safe for your entire information, do the backup first. The initial stage is to shut down the Mail app just like in most of the cases. Then, take the recommended steps:
1. Move to Finder. Pick user or home folder.
2. Choose one of the offered: Finder -> View -> Show or Command + J. How to download appium for mac. The View menu should pop up.
3. Select “Show Library Folder”
4. Surf to Library/Containers/com.apple.mail then. You will need com.apple.mail replaced on the desktop.
Mac Mail Not Sending Emails
5. Reboot Mail and check it out; in case of the success, redevelop any necessary settings to transfer any messages you wish to store form the target folder on the desktop.
6. Remove the folder from the Trash bin.
Another available workaround is switching off “Auto Proxy Discovery.” Just move to the System Preferences menu and launch Network. Select Advanced à Proxies. Make sure “Automatic Proxy Configuration” is active.
Mac Mail Do Not Download Messages
Are the issues you face associated with the work of popular Outlook messenger? Try getting the most recent software update available at Microsoft website. That’s it – no other solutions to this type of issue are known today.